Privacy Policy

Last Updated: October 26, 2023

Your privacy is a cornerstone of our platform. Here's how we protect it.

Our Privacy Commitment in Plain Language

At Stone Hearth, we understand the deeply personal nature of your health and wellness journey. This summary outlines our core promises before you delve into the full legal document:

  • Personalized Without Compromise: We collect specific data to tailor lifestyle upgrades and product recommendations, ensuring the Stone Hearth experience genuinely serves your unique path to well-being.
  • Your Data Stays Yours: We will never sell your personal health data to third parties. Our business thrives on trust, not on compromising your privacy.
  • You're in Control: You have clear rights to access, amend, or request deletion of your information. Your data, your rules.
  • Fortified Security: We employ industry-standard encryption and security protocols to protect your information from unauthorized access, maintaining a stone-solid foundation of trust.

We are committed to data protection and providing you with secure access to our services, allowing you to focus on nurturing your health confidently.

Detailed Privacy Policy

This Privacy Policy describes how Stone Hearth ("we," "us," or "our") collects, uses, and discloses your personal and health information when you use our website, digital wellness platform, and related services (collectively, the "Service"). We are committed to protecting your privacy and handling your data with transparency and care.

1. Information We Collect

We collect several types of information from and about users of our Service, including:

  • Personal Identifiable Information (PII): Such as your name, email address, postal address, phone number, and birth date, which you provide when registering for an account, subscribing to our newsletter, or contacting us.
  • Health and Wellness Information: Data you voluntarily provide related to your wellness goals, dietary preferences, activity levels, sleep patterns, and other health-related feedback for personalized recommendations. This may include information shared in community forums or during expert Q&A sessions.
  • Technical Data: Information about your device and how you access our Service, including IP address, browser type, operating system, unique device identifiers, and usage data (pages viewed, time spent on pages, clickstream data).
  • Transaction Data: If you purchase products or services, we collect information necessary to process your transaction, though we do not store full payment card details directly.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service.
  • Personalize your experience and deliver tailored content, recommendations, and services.
  • Process your transactions and manage your account.
  • Communicate with you about updates, promotional offers, and news.
  • Improve our website, products, and services.
  • Monitor and analyze usage and trends to enhance user experience.
  • Detect, prevent, and address technical issues or fraudulent activities.
  • Comply with legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may disclose your information in the following limited circumstances:

Category of Disclosure Purpose
Service Providers: To third-party vendors and service providers who perform services on our behalf (e.g., hosting, analytics, customer support). These providers are contractually obligated to protect your data.
Legal Requirements: If required to do so by law, in response to a subpoena or court order, or if we believe such action is necessary to protect our legal rights, property, or safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
With Your Consent: We may share your information for other purposes with your explicit consent.

4. Data Security Measures

The security of your data is paramount to Stone Hearth. We implement a variety of security measures to maintain the safety of your personal and health information, including:

  • Encryption: Data is encrypted both in transit (using SSL/TLS) and at rest.
  • Access Controls: Strict access controls and authentication mechanisms are in place to prevent unauthorized access to internal systems.
  • Regular Audits: We conduct regular security audits and vulnerability assessments.
  • Staff Training: Our staff receive ongoing training on data protection and privacy best practices.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage is 100% secure.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we limit the way we use your data.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with applicable laws.

6. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, your data, or wish to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]

Postal Address: Data Protection Officer, Stone Hearth, 1876 Pecan Street, Suite 300, Austin, TX 78701